Data Protection & Privacy

499bd Privacy Policy — How Your Data Is Protected

When you share your personal information with 499bd, it stays in safe hands. We clearly explain what data we collect, how we use it, and who we share it with.

Last Updated: January 2026
Register
🔒
This policy covers
What Information We Collect
How It Is Used
Cookie Policy
Your Rights
Data Protection Measures
Third-Party Policy
256
Bit SSL Encryption
0
Selling Data to Third Parties
72h
Data Request Response Time
GDPR
Following Standards

Your Privacy — Our Responsibility

A quick overview of how 499bd protects your data

Top-Grade Encryption

Every transaction and piece of personal information on 499bd is protected by 256-bit SSL/TLS encryption. This bank-grade technology ensures that no third party can access your data.

Your data is never sold

499bd never sells your personal information to advertising companies, data brokers, or any other third party. Your data is used solely to deliver our services and meet legal requirements.

Only What's Necessary

We only collect information that is strictly necessary for service delivery and KYC verification. Requesting excessive or unnecessary data is against 499bd policy.

Compliance with International Standards

499bd's Privacy Policy is built in accordance with GDPR and other international data protection standards. Our goal is to ensure you have full control over your own data.

Secure Data Storage

Your data is stored on secure servers and undergoes regular security audits. Firewall and IDS systems remain active to prevent unauthorized access.

Always on Your Terms

No marketing communications or optional data collection takes place without your explicit consent. You can withdraw your consent at any time directly from your account settings.

Important: By using the 499bd website or app, you agree to this Privacy Policy. This policy provides a full account of how your information is managed.
1

Scope & Applicability

499bd is an online gaming and Sports Betting platform built for users in Bangladesh. We believe every user has the right to control their own personal data. This Privacy Policy was created so you can clearly understand what information we collect and how it is used.

This policy applies to all 499bd services, websites, and mobile apps — covering everything from everyday use and registration to deposits and gameplay.

  • This policy is available in both Bengali and English.
  • We review this policy regularly and update it whenever necessary.
  • Registered members will be notified by email of any significant changes.
2

What Data We Collect

499bd only collects the information strictly necessary to provide a safe and reliable service. The table below outlines the types of data we collect and the reasons for collecting each.

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account verification, support, and notifications
Payment Information BKash/Nagad/Rocket number, transaction ID Deposit & Withdrawal Processing
Usage Data Game history, betting patterns, login times Service Improvement & Fraud Prevention
Technical Information IP address, device type, browser Security & System Performance
Cookie Data Session cookies, preference storage Improving User Experience
Please note: 499bd does not store your full payment card number or CVV. During payment processing, only the necessary details are handled in encrypted form.
3

Purpose of Data Use

499bd uses your data for specific, defined purposes. Each purpose has its own legal basis.

  • Account Management: Completing registration, verifying login, and securing your account.
  • Service Delivery: Enabling gameplay, settling bets, and awarding winnings.
  • Payment Processing: Processing deposits and completing withdrawals.
  • KYC & Legal Compliance: Age verification, identity confirmation, and compliance with anti-money laundering regulations.
  • Customer Support: Resolving issues and handling complaints.
  • Service Improvement: Analyzing usage patterns to improve games and the interface.
  • Security: Detecting fraud and preventing multiple accounts.
  • Notifications (subject to consent): Keeping you informed about new games, promotions, and bonuses.

Your consent is always obtained before any marketing communications are sent. You may withdraw this consent at any time — either through your account settings or by contacting support.

4

Who Your Data Is Shared With

499bd never sells your data. However, limited information may be shared with trusted partners as necessary to operate our services.

  • Payment Processor: bKash, Nagad, Rocket, and other approved payment partners — used solely to process transactions.
  • KYC Provider: A licensed third party for identity verification — used solely during the verification process.
  • Game Providers: Licensed studios such as PG Soft, Evolution, and Pragmatic — minimum data required to operate games.
  • Legal Authority: 499bd may be required to disclose data to government authorities under a court order or other legal obligation.
  • Security Agency: With licensing authorities for fraud prevention and anti-money laundering compliance.
To be clear: Under no circumstances does 499bd share your personal information with advertising companies, data brokers, or marketing agencies. This is a firm, non-negotiable policy.
5

Cookies & Tracking Technologies

499bd uses cookies on its website and app — primarily to enhance your experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Maintaining login sessions and supporting security and core functionality. Disabling these cookies will prevent the site from working properly.
  • Functional Cookies: Remembering your language preference and layout settings.
  • Analytics Cookies: To understand which parts of the site are used most — data is collected in anonymized form.
  • Marketing Cookies: Only with your consent — to show you relevant offers.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.

6

Data Retention Period

499bd does not retain your data beyond what is necessary. However, certain information must be kept for a defined period to meet legal and regulatory requirements.

  • Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
  • Transaction Records: A minimum of 5 years, in accordance with anti-money laundering laws.
  • Gaming History: For as long as your account is active, and for 2 years after closure.
  • Support Contact: 1 year after the issue is resolved.
  • Cookie Data: Session cookies are deleted as soon as you close your browser; persistent cookies last a maximum of 1 year.

Once the retention period ends, your data is securely deleted or anonymized. 499bd never holds onto data longer than necessary.

7

Security Measures

499bd maintains multiple layers of security to protect your data — not just at the technical level, but also through strict organizational policies and procedures.

  • SSL/TLS Encryption: All communications are secured with 256-bit encryption.
  • Firewall & IDS: Measures in place to prevent unauthorized access and cyberattacks.
  • Two-Factor Authentication (2FA): An extra layer of protection at login.
  • Regular Security Audits: Regular penetration testing conducted by independent third parties.
  • Restricted Access: Staff can only access the data that is necessary for their specific role.
  • Data Backup: Secure, encrypted backups are maintained on a regular basis.
In the Event of a Data Breach: In the event of a security breach, 499bd will notify affected members within the legally required timeframe and take all necessary action. If you notice anything suspicious on your account, contact us immediately at support@499bd.my.
8

Children's Privacy

499bd strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

Age must be declared at registration, and proof of age is verified during KYC checks. If an underage account is detected, it is immediately closed and all associated data is deleted.

If parents suspect their child is using 499bd, please contact us at support@499bd.my. We will take prompt action.

9

Your Rights

You have important rights over your data at 499bd. These are explained in detail below.

Right to Access Your Data
You may request to know what personal data we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data, provided there is no legal obligation requiring us to retain it.
Right to Restrict Processing
You may opt out of having your information used for specific purposes.
Data Portability
You may request a copy of your data in a machine-readable format.
Right to Withdraw Consent
You may withdraw consent for marketing or optional data processing at any time.

To exercise any of these rights, email us at support@499bd.my or reach out via live chat. You will receive an initial response within 72 hours.

10

Privacy Policy Updates

499bd may update this Privacy Policy from time to time — due to new services, changes in law, or technical improvements. The method of notification will vary depending on the nature of the change.

  • Minor Changes: Only the "Last Updated" date on the page will be changed.
  • Significant Changes: Registered members will be notified in advance by email.
  • Major Changes: A notice will be displayed on the platform before any changes take effect.

Continued use of 499bd after any changes are made will be taken as acceptance of the updated policy. If you object to any changes, please stop using the service and submit a request to close your account.

11

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact 499bd. We are ready to respond to all your enquiries.

Privacy Email
support@499bd.my
Live Chat Support
Active 24/7 — on website or app
Response Time
Within 72 hours

You may also review our related policies: Terms & Conditions and Responsible Gaming।

FAQs

Frequently Asked Questions about Live Casino & Promotions

Live Casino is a different experience from regular slots or arcade games — here you play in real time with a live dealer. In the 499bd Live Casino section, you'll find a variety of tables including Baccarat, Dragon Tiger, Teen Patti, Roulette, and more. Click on any table to open the live video feed, where a dealer manages the cards or wheel in real time. At the bottom of the screen you'll see betting chips — select your preferred stake and click on the board to place your bet. A timer appears at the start of each round, and you must place your bet before it runs out. The dealer kicks off the game at the designated time and results are settled automatically. Some 499bd live tables feature Bangladeshi dealers who speak Bengali, so you'll feel right at home. Before playing for the first time, it's worth checking the minimum and maximum bet limits for each table.

Yes, 499bd promotions are updated regularly — sometimes weekly, sometimes for special occasions. To see all the latest offers, visit the site's Latest Promotions Visit the page to find all active bonuses, cashback offers, deposit matches, and special event promotions. Each offer clearly shows its expiry date — make sure to check when it ends. Weekly offers typically drop every Monday, with exclusive promotions during special occasions like Eid and Puja. Major sporting events such as the Cricket World Cup and IPL also come with dedicated betting offers. When logged in, you'll see personalized offers based on your VIP level. Keep email notifications enabled so new offers land straight in your inbox.
🔒 Your Data Is in Safe Hands

Play with Peace of Mind at 499bd — Privacy Is Our Commitment

Your data is secure, payments are safe, and support is in Bengali — join 499bd and enjoy world-class gaming.

Your Data Is Never Sold 256-Bit Encryption GDPR-compliant standards 18+ Only
বাংলা